Chilli Shop Terms & Conditions

Refunds and Cancellation

World of Chillies are sure that you will be very pleased with our products. However, if you are unhappy with any World of Chillies products, please return unused within 30 days and we will replace or grant a full refund, whichsoever you prefer. If the item is faulty, we will pay the postage costs.

Privacy Policy
We do not store credit card details nor do we share any customer details with any 3rd parties.

Post & Packaging Costs

In order to keep P&P costs to a minimum, postage is calculated by weight. A rough guide to UK postage is below. To calculate exact weight, or for foreign mail costs, add your desired items to the cart and proceed to checkout. The postage options will be displayed before you make any payments.

UK Delivery
Any number seeds, 1st Class - 95p, 2nd Class - 79p
Packages up to 500g, 1st Class - £2.95, 2nd Class £2.50
Packages 500g - 1kg, 1st Class - £3.50, 2nd Class £2.95
Packages over 1kg, 1st Class - £3.95, 2nd Class £.3.50

Delivery Policy

World of Chillies aims to dispatch orders within 48 hours but please leave up to 5 working days for UK deliveries, 7-10 days for Europe and 10-14 days for worldwide deliveries. World of Chillies uses Royal Mail postal services.

Delivery Destinations

World of Chillies can only dispatch fresh chillies and chilli plants and plugs to UK addresses. Chilli seeds and most gifts can be sent worldwide. World of Chillies complies with quarantine regulations for sending seeds.

We may refuse to accept any order if goods are not available or we cannot obtain authorisation of payment or your country of origin does not allow the entry of items ordered.

Credit cards
Credit card payments are handled by Cartloom and Paypoint. This means that your purchase are handled by secure server and are encrypted for security. You can check the certificate at the bottom of the screen. Cartloom
servers are McAfee Secure Certified DAILY. All transactions are processed by COMODO SSL and are secured and enctyped with COMODO SSL and backed by IdAuthority assurance.
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