Chilli Shop Terms & Conditions
Refunds and Cancellation
World of Chillies are sure that you will be very pleased with our products. However, if you are unhappy with any World of Chillies products, please return unused within 30 days and we will replace or grant a full refund, whichsoever you prefer. If the item is faulty, we will pay the postage costs.
We do not store credit card details nor do we share any customer details with any 3rd parties.
Post & Packaging Costs
The standard p&p charge is £1.50. This covers any amount of seeds ordered in the UK. Heavier items are charged incrementally according to weight and destination. Chill plugs and plant sets start at £3.95. To find the cost of your order, add your selected items to cart and click 'checkout' and you will be informed of the cost for your parcel weight and destination.
World of Chillies aims to dispatch orders within 48 hours but please leave up to 5 working days for UK deliveries, 7-10 days for Europe and 10-14 days for worldwide deliveries. World of Chillies uses Royal Mail postal services.
World of Chillies can only dispatch fresh chillies and chilli plants and plugs to UK addresses. Chilli seeds and most gifts can be sent worldwide. World of Chillies complies with quarantine regulations for sending seeds.
We may refuse to accept any order if goods are not available or we cannot obtain authorisation of payment or your country of origin does not allow the entry of items ordered.
Credit card payments are handled by Cartloom and Paypoint. This means that your purchase are handled by secure server and are encrypted for security. You can check the certificate at the bottom of the screen. Cartloom servers are McAfee Secure Certified DAILY. All transactions are processed by COMODO SSL and are secured and enctyped with COMODO SSL and backed by IdAuthority assurance.
Simple and easy.